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Welcome to ~ Epoch Home Care

FAQs

Your Questions Answered

Frequently Asked Questions

Find clear answers about our personalised home care services, support, and options.

  • What is in-home care and how can it help me?

    In-home care provides personalised support that helps older Australians live safely, comfortably, and independently in their own homes. Support can include personal care, clinical services, household assistance, transport, social support, and more, depending on your…

  • What services can I receive through Support at Home?

    Support at Home can provide a wide range of services, including nursing and allied health care, personal care, domestic assistance, gardening, transport, meal support, social activities, respite, assistive technology, and home modifications. Your services can…

  • How do I know if I am eligible for government-funded home care?

    Eligibility for government-funded home care depends on your individual circumstances and assessment. If you are considering home care, our team can help guide you through the process, explain your options, and help you understand the…

  • Can my home care plan be customised to my needs?

    Yes. Your care should work around you—not the other way around. A personalised care plan can be developed around your health needs, lifestyle, preferences, goals, and the level of support you require at home.

  • Can I get help with everyday household tasks?

    Yes. Home care can include assistance with everyday living tasks such as cleaning, laundry, shopping, gardening, meal preparation, and minor home maintenance. These services are designed to make daily life easier while helping you remain…

  • Do you provide clinical and allied health support at home?

    Yes. Depending on your needs and plan, clinical support may include nursing, physiotherapy, podiatry, occupational therapy, speech pathology, nutrition and dietary support, rehabilitation, and other specialised services.

  • Can home care help with social connection and companionship?

    Absolutely. Home care can support more than just physical needs. Depending on your care plan, support may include companionship, social activities, community engagement, group activities, accompanied outings, and transport to help you stay connected with…

  • How do I get started with home care?

    Getting started is simple. You can contact our team to discuss your situation, needs, and goals. We’ll help you understand your options, guide you through the home care process, and work with you to create…

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